• Devonshire Dementia care Residents and staff during covid-19

    Devonshire Dementia care Residents and staff during covid-19

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We care to make a difference

Updated September 2020

DEVONSHIRE DURING COVID

The Devonshire has been one of the luckier care homes during this unprecedented global crisis. Although we, as the rest of the UK and the world, are not out of the woods yet, we are navigating the challenges and are pleased to report that we have all tested negative.
We are trying to maintain regular testing so that we can continue to monitor our Residents and staff closely.

We were very sad to have had two confirmed Covid deaths and one suspected Covid related death. After our first hospitalisation we resolved to provide the end of care our Residents had told us they wished in their Advanced Care plan. We did not send any other Residents to hospital for Covid related issues. We found and purchased Protective Personal Equipment (PPE). Our Care Manager Smith implemented the necessary precautions: he and the management team reassured, supported and trained staff to join them in providing TLC (tender loving care) and dignified end of life care for our Residents so they could remain in the comfort and familiarity of the Devonshire, amongst staff they recognised and who knew what their wishes were. We were also able to bring family in safely to say their goodbyes.

ADMISSIONS DURING THE COVID PANDEMIC

Respite Support for Family Carers

We are providing respite relief for families struggling with the care of a loved one living with dementia during Covid, so that family carers can take a much needed break without any worry. Minimum stay is two weeks. Call Care Manager Smith on 020 8949 0818 to discuss possibilities, alternatives and your safety concerns.

FAMILY COMMUNICATION AND VISITS DURING THE COVID PANDEMIC

We have helped our Residents to keep in touch with their family and loved ones via Skype, WhatsApp and video calls. Our annual reviews with families have taken place via Zoom. We have had regular weekly contact with families and are also at the end of the telephone line for any daily concerns. As of 1st June, families were permitted to visit relatives cautiously, in full PPE and under strict infection protocols, visits are pre-booked and are arranged in the garden. When the weather does not cooperate, visits are held in our day centre which is temporarily closed. This arrangement will be revised in line with government guidelines.

RESIDENTS’ ADVOCATE MEETINGS DURING THE COVID PANDEMIC

Our next Residents’ Advocates Zoom meeting will be held on 21st September 2020 from 1:00 pm to 1:45pm. This is World Alzheimer’s Day and we offer a FREE Dementia Awareness workshop on Zoom for families caring for people living with dementia from 2pm–4pm. Please call Sandra on 020 8949 0818 to receive your Zoom link.

WEDNESDAY COFFEE MORNING AND SINGING GROUP

We are Zooming, signing, chatting and following Government guidelines

We are keeping up with each other and meeting on Zoom. The singing isn’t always completely successful but it’s nice to see and hear everyone. Please let us know if you need a device on loan or help zooming in. Please call Jola on 020 8949 0818 to find out more and register.

DAY CENTRE

Regretfully our Devonshire Dementia Day Centre remains closed due to the lack of availability of regular intermittent testing, which makes it still too risky to re-open. Until we can establish a reliable source and supply, or the science tells us otherwise, we must follow government guidelines. We look forward to a time when we can welcome you to spend a fun day with us in the not-too-distant future.

Our new HELPLINE

In response to requests for advice from concerned family carers we have been offering informal telephone advice and support during the Covid lockdown.

We have been happy to share our more than 30 years of experience in caring for people living with dementia and offer tips on how to cope with confusion , and so many other situations we all face as carers. We try to find solutions together, as everyone’s dementia and situation is different .

If you’re struggling with care during Covid – call the Devonshire Dementia Help & Support Line on 0208 949 0818. Available weekdays 9am to 5pm.

FRESH AIR DRIVES

We are delighted to announce that our loved Fresh Air Drives have been resumed.

Further Resources

For more information on Covid and Dementia visit the Alzheimer’s Society.

CLICK HERE