DIRECTOR: Annar Neallani Mangalji
Annar has a Bachelors degree in Social Work from the University of British Columbia, Canada. She is a certified Social Worker in Texas, USA, and has a diploma in Canadian Health Care Administration. Annar has over forty-four years of experience in the care field, thirty two years of which have been providing care at the Devonshire, as well as five and a half years at Claremont House, also a Specialist Dementia Care Home in Weybridge. She is a certified dementia mapper and strongly believes in promoting quality of life. In 2017, she was awarded the Bank of Montreal (BMO) Celebrating Women - Award for Community and Charitable Giving, Vancouver, Canada. This award recognizes the contribution to business and the community of female leaders as part of BMO's commitment to drive the advancement of women. In July 2018, Annar received an honorary doctorate from the University of West London for her work in dementia. Her best teachers have been the Residents she has had the honour of caring for. She has developed a unique dementia model which is incorporated into daily life at the Devonshire. With the help of her dynamic staff team it has made a huge difference in the lives of Residents entrusted to her care.
CARE MANAGER: SMITHMON SASI
Smithmon, who likes to be called Smith, joined the Devonshire team in 2015. He started as an Assistant Manager; next he helped establish and run the Devonshire Dementia Day Centre as Director and is now Care Manager of both the Care Home and the Day Centre.
After graduating in India with a nursing degree he worked for two years and then came to London to pursue a Masters degree. While studying he started working in the care industry. His love and respect for his grandparents, his Indian heritage, his gentle manner and passion to provide exceptional care have led him further down this path. He has an NVQ level 3 in Health & Social Care; Level 7 Post Graduate Diploma in Leadership & Management in Health Care; Masters degree in Business Administration. He is a qualified Dementia Care mapper, a Certified Trainer and has studied Dementia & the Montessori method.
He is leading his team to learn the most effective approaches in dementia care and works tirelessly to make a difference in peoples’ lives. Smith’s ultimate aim is to provide seamless care to the Residents and Day Guests, at the same time educating and reassuring every family member struggling to provide care to their loved ones.
Smith’s first day in his new position as Care Manager was March 16 2020, at the time when the Devonshire and the whole of the UK went into lockdown for the COVID-19 pandemic. Smiths’ nursing background and experience together with his knowledge of the Devonshire have helped him steer the Devonshire to minimise the pandemic reach. Although we, as the rest of the UK, are not out of the woods yet, the Devonshire has been fortunate as a care home to date. Thanks to Smith’s leadership we are also the first home to cautiously open up for visits in the Kingston area.
Business and operations manager: Sandra Gomez Sousa
Sandra was born in Johannesburg, South Africa, and lived in Madeira, Portugal, for two years before moving to the UK in 2004. She has an honours degree in Business Management & Computers and prior to joining the Devonshire Sandra worked in retail management for 12 years with major companies such as Makro, Bookers and Costco. Her change in career was because she wanted to make a difference in peoples’ lives. In June 2016 Sandra joined the Devonshire as our Administrator. Her passion, perseverance, organization & leadership skills as well as her ‘can do’ attitude have led to a recent well-deserved promotion to Business and Operations Manager with additional responsibilities. Sandra is still involved in an administration role with accounts, billing, budgets, computer support, marketing, payables, sourcing, social media, website management and special events, including the fabulous Christmas display each year. In addition, Sandra oversees all the operations of the Care Home & Day Centre such as housekeeping, kitchen, laundry and maintenance and special projects. Her no nonsense attitude has made her the perfect candidate to head Quality Assurance. For the past two years Sandra has led the Wednesday coffee morning and Singing Group where she helps create joy leading to healthy hormones for all who attend!. She will be leading our Singing for the Brain group in collaboration with Alzheimer’s UK. Sandra has participated in our dementia awareness; validation training. She is a Dementia Friend and a Positive Approach to Care Champion. During the COVID pandemic we have witnessed many other talents Sandra has that we did not know about - she is a qualified hairdresser, has a certificate in Nail and Chiropody, and as a certified SQP can prescribe medication for animals!
Deputy Manager: Donna Bedford
Donna joined the Devonshire Care Team in May 2013 as a Carer; she had never worked in care before. She was promoted to Assistant Manager in 2016 and Deputy Manager in 2019. Her stellar rise to Deputy Manager is a result of her caring personality, popularity with Residents and her calm nature, together with her organisational skills at multi-tasking and going that extra mile. Donna has a QCF level 3 in Health and Social Care and is a certified dementia mapper. She has taken validation training, is a Positive Approach to Care Champion and is presently completing her Trainers Certificate. She loves every aspect of her job at the Devonshire and says her heart is at the Devonshire, the Residents are like family and she wouldn’t want to be anywhere else. She tries to make every day different and special for the Residents and Day Guests.
Assistant Manager: Yvette Nuwagira
Yvette was born and grew up in Uganda. She came to the UK in 1997. Nuwagira joined our care team as a carer in February 2016.and was promoted to Assistant Manager in 2017. She has a degree in Psycho Social Studies and is completing her Mental Health Nursing at the University of Kingston. Yvette's soft, gentle and caring manner is very popular with our Residents and her lovely smile is infectious. Her observational skills together with her attention to detail ensure that our Residents’ needs are all identified. Yvette loves the Residents, Day Guest and Families and feels the culture of the Devonshire feels like home. Yvette particularly enjoys the training and experiences and says that working at the Devonshire has been a life changing experience for her
Assistant Manager: JunielyN Killick
Junielyn also known as JB, has a nursing degree from the Philippines and a level 3 in Health and Social Care. She has worked with older people for over seven years and joined our team in 2014. Junielyn says she learns from our Residents every day. JB has an eye for detail and is very thorough. Her sunny and attentive nature, her determination and her respect for each individual Resident ensure that each day is special, and demonstrates the highest standards of care.
ASSISTANT MANAGER: ANJALY RAJU
Anjaly arrived in the UK in 2008 from Kerala South India where she obtained a General Nursing and Midwifery degree and worked as a registered nurse. She also has an NVQ Level 5 in Health and Social Care. Her work experience includes dementia, managing tracheotomy and using ventilator units. She joined the Devonshire in 2019 as Assistant Manager. From the outset, Anjaly says she was impressed by the important role played by teamwork within the home. She has gained experience in different approaches to living with dementia, eg. hand under hand Positive Approach to Care. She values the wealth of experience the Devonshire has in dementia care and its focus on innovative approaches to care, as well as keeping up to date with new research.
ADMIN ASSISTANT: JOLA DE KOKER
Jola joined the Devonshire Team in June 2018. She has a Masters degree in Teaching and Translation and before moving to the UK worked as a teacher in Poland for 4 years. Jola has an NVQ Level 2 in Health and Social Care. She loves working at the Devonshire because every day is different and broadens her knowledge about dementia. It makes her appreciate the small details about life even more. She loves being surrounded by friendly people and the special joy she feels when Residents and Day Guests smile!
Family Advocate and Development Coordinator:
Charlotte joined our management team as a Family Advocate and Development Coordinator in 2014. She helps problem-solve, brain storm and specialises in research and quality assurance. Charlotte is a qualified dementia mapper.
Our Panel of Advisors
GP and Consultant: Dr. Naz Jivani
Dr. Naz Jivani is a partner at The Groves Medical Centre. He has been a GP in Kingston for 20 years. He specialises in musculoskeletal conditions and is currently leading a programme of improvements in this area. He is also Clinical Lead for End of Life Care and co-chairs the London Transformation Board. He is chair of the Kingston Clinical Commissioning Group Governing Body and works with other GPs, NHS Kingston, Kingston Council and Kingston's local Healthwatch to take forward the integration of health and social care.
Colleen is a highly experienced practitioner of Traditional Chinese Medicine, which she combines with Integral Medicine in order to facilitate deeper and faster healing. She has studied and presented in Canada, as well as Florida, California, Oregon, and Washington, continuously seeking to expand the possibility of more health and happiness for her clients.
Her TCM interventions work with the whole person, utilising a method of pattern recognition which has developed over thousands of years. Assessing the interaction of the mental, emotional, physical, and historical aspects of a person allow her to use food therapy, herbal supplements, and movement therapy to prevent and treat many conditions that are considered challenging to address with standard medical intervention. She incorporates Integral Medicine, which uses the best and most exciting aspects of what scientific progress and exploration has to offer. With it, she accesses the autonomic nervous system in order to find and correct glitches and patterns that cause problems. The beauty of Integral Medicine is in its capacity to work not only gently and in a non-invasive manner, but also at a distance.
She is honoured to be a consultant for the Devonshire, where the focus is not only on applying the best traditional methods of care and treatment to ensure that their residents are as safe and healthy as possible; but also continuing to search for and apply innovations in the fields to give every resident the opportunity to be as healthy and happy as possible.
Health Care Consultant: Victoria Tischler
Victoria Tischler is Professor of Arts and Health and Head of Dementia Care at the University of West London. She is a chartered psychologist and Associate Fellow of the British Psychological Society. She retains an Honorary Associate Professor post in the Division of Psychiatry and Applied Psychology, The University of Nottingham. Victoria’s research focuses on creativity and mental health. She is leading a number of projects that develop the evidence base for arts and multisensory approaches in dementia care, funded by the Arts and Humanities Research Council and the Wellcome Trust. She is executive editor for the journal 'Arts and Health' and a member of the Boots UK archive scientific advisory board. She has authored many papers on mental health, medical and health humanities, and arts and dementia. She has worked as a curator, is a Trustee of the charity Paintings in Hospitals and is a consultant to PS/Y, a research, curating and public engagement collective. She regularly acts as a media consultant and presenter on art and mental health issues.
We send out an annual questionnaire to all family and friends of our Residents and review the results very carefully.
We are proud to share their comments to the question:
“What aspects of the home impress you the most?”
“Attitude of all staff; kind, warm, welcoming, patient, understanding and not easily fazed!”
“Staff dedication; it’s a home not an institution.”
“The staff are wonderful, and (there are) lots of activities and outings to keep everyone happy.”